Put Your FrontPage®  Web site to Work with Customer Manager from bCentral™

Overview 

Visitors to your Web site are sales waiting to happen. Typically, e-commerce consumers are well-informed and ready to buy. Your ability to follow-up with these potential customers is crucial. With bCentral Customer Manager from Microsoft bCentral, you can capture information about visitors to your FrontPage Web site and automatically track leads, communications, and follow-up tasks. Try bCentral Customer Manager FREE trial.

Integrating bCentral Customer Manager with your FrontPage Web site is easy:

1. If you are not yet a bCentral Customer Manager subscriber, sign up for a free trial here.
2. Download the Web form from the bCentral Customer Manager Help Home, Downloads section. 
Note: You must be a subscriber to download the Web form.
3. Follow the instructions on the download page to add the form to your FrontPage Web site.

Visitors to your Web site can enter contact information, which is then automatically imported to your bCentral Customer Manager account.

 

 What is bCentral Customer Manager?


bCentral Customer Manager is part of Microsoft®  bCentral, a cost-effective suite of online services that helps you streamline, simplify, and integrate business processes without having to invest in large-scale IT infrastructure. With bCentral Customer Manager, you can manage customer information, communications, and tasks wherever you access the Internet.

bCentral Customer Manager tracks leads that come in from your Web site, e-mail messages, pager, or cell phone. You can forward these leads to a colleague or manager; track and follow-up on sales as they happen; automate e-mail responses; and use customizable templates to personalize your messages. You can also receive automatic alerts on your cell phone or pager when new leads come in.

bCentral Customer Manager integrates with other bCentral services, such as bCentral Commerce Manager and bCentral Finance Manager. With bCentral Commerce Manager, you can sell products and services on popular Internet marketplaces and on your FrontPage Web site. With bCentral Finance Manager, you can manage your accounts and finances online. Together, these services provide a complete set of tools for managing your e-commerce business, extending your customer base, and optimizing customer relations. 

With bCentral Customer Manager and your FrontPage Web site, you can track and follow-up with potential customers automatically. All you need is a quick download and a bCentral Customer Manager subscription. Extend your customer base, streamline sales, and build long-lasting customer relationships with bCentral Customer Manager and FrontPage. 

To learn more and try the bCentral Customer Manager FREE trial, go to http://www.bcentral.com/fpcustomer .


Adapted from Managing Your E-Commerce Business, 2nd Edition, by Brenda Kienan, published by Microsoft Press. Copyright (c) 2001 by Brenda Kienan. All Rights Reserved. To purchase this book from the publisher, visit http://www.mspress.microsoft.com

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