Troubleshoot an E-commerce Web Site for FrontPage 2000 and 2002

You must run the E-commerce Wizard each time you make a change to your catalog in your bCentral account. Each time you make a change to your products or departments in the bCentral Commerce Manager, the E-commerce Wizard must access your account information and rebuild your Web pages to reflect those changes.

If you added new departments or products in your bCentral Commerce Manager, and they aren't showing up in your Web site after you run the E-commerce Wizard, check to make sure you have done the following:

• Make sure that any new products you add in your bCentral account are listed to My FrontPage Web Site.

• Tell the E-commerce Wizard to include your departments in your catalog.

How?

FrontPage displays the current status of a department within your FrontPage Web site each time you run the E-commerce Wizard. There are three status types for each department: existing, delete, or add.

Existing  This means the department was displayed in your FrontPage Web site the last time you ran the E-commerce Wizard, and will remain in your Web site after running the wizard. Any product changes you made in your bCentral account within an existing department will be reflected upon completion of the wizard.

Delete  This means the E-commerce Wizard will not generate the Catalog folders and corresponding Catalog Template folders for that department. It also means you will not be able to view this department from your FrontPage Web site. You can always add the department back into your FrontPage Web site by running the E-commerce Wizard again and setting the department status to Add, but any customizations you made to the templates prior to deleting a department will be lost.

Note   The E-commerce Wizard will not permanently remove departments and products from your product catalog. To do this you must use the bCentral Commerce Manager.

Add  This means the E-commerce Wizard will generate pages for that department for display on your FrontPage Web site. You can always remove the department from your site by running the E-commerce Wizard again and setting the department status to Delete. When you create a new department in the bCentral Commerce Manager, you must set its status to Add and then run the E-commerce Wizard for it to appear in your FrontPage Web site.